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After I have downloaded the app and registered for My Account, how long will it take before I have access to the app?

It will take up to 15 minutes for you to receive a notification that you can log into the app and finish setting up your four digit PIN.

Let us know if you need any further assistance.

Fill in the form below or view our contact details to get in touch.

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Get in touch

Residential Account Enquiries:
1800 267 926
(8 am - 5 pm weekdays)

Business Account Enquiries:
1800 737 036
(8 am - 5 pm weekdays)

View all contact details