Skip to main content


The projected bill is not what I was expecting. How accurate is this figure?

  • The Projected bill is a forward estimate only. It is calculated by multiplying the estimated current spend per day by the total number of days in your current bill period. The estimated current spend and estimated spend per day calculations are also available.
  • All calculations are recalculated daily and may change if your usage changes.  The estimates only include the variable and fixed rates of your plan and exclude the following: Your current balance, fee or credit transactions for rebates and subsidies and renewable buyback credits.
  • You can also set a budget reminder for the current bill period and we will send you an SMS reminder, letting you know when your projected bill reaches that amount. You can reset your budget reminder daily or leave it as a set amount for every billing period.  It's a great way of tracking your energy usage and estimating your next bill.

Let us know if you need any further assistance.

Fill in the form below or view our contact details to get in touch.

* Indicates a mandatory field.

Get in touch

Residential Account Enquiries:
1800 267 926
(8 am - 5 pm weekdays)

Business Account Enquiries:
1800 737 036
(8 am - 5 pm weekdays)

View all contact details