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Faults and emergencies

How do I report a faulty street light?

For non-urgent streetlight fault problems please complete the online form or call us on 1800 264 914.

Please, always be aware of electricity and report any electrical incidents or faults immediately by telephoning 13 23 51 and in emergency situations, dial 000.




Let us know if you need any further assistance.

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Get in touch

Residential Account Enquiries:
1800 267 926
(8 am - 5 pm weekdays)

Business Account Enquiries:
1800 737 036
(8 am - 5 pm weekdays)

View all contact details