I have a prepayment meter (PPM). Who can I contact if I have a question?

Please call the prepayment account enquiry line - 1800 447 707. The account enquiry line is open from 8 am – 5 pm. If your call is about a fault, please call the fault number on 132351. Click here for other ways to contact us.

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Residential Account Enquiries:
1800 267 926
(8 am - 5 pm weekdays)

Business Account Enquiries:
1800 737 036
(8 am - 5 pm weekdays)

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