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My account

I’m moving house – how do I open or close my electricity account?

If you’re moving home, please let us know as soon as possible so we can arrange a final meter read at your existing account address and register your new address to your account from the day you move. Simply log into My Account and complete the online form or phone us on 1800 267 926 if you are a residential customer or 1800 737 036 if you are a business customer to arrange this.

If you aren't an existing Horizon Power customer, you will need to open an electricity account with us. To do this, either phone us on one of the above numbers or click on one of the following links:

Let us know if you need any further assistance.

Fill in the form below or view our contact details to get in touch.

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Get in touch

Residential Account Enquiries:
1800 267 926
(8 am - 5 pm weekdays)

Business Account Enquiries:
1800 737 036
(8 am - 5 pm weekdays)

View all contact details