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$600 WA Household Electricity credit announced for residential customers


The State Government announced, on the 4 October 2020, a one-off WA Household Electricity Credit of $600 as part of the State Budget 2020-21, to be paid to all eligible residential Horizon Power customers.

The $600 WA Household Electricity Credit will be paid to residential customers on their Horizon Power bills as a credit on bills from 1 November 2020, providing Horizon Power customers with relief on their electricity bill ahead of Christmas.

The announcement of the $600 WA Household Electricity Credit joins several initiatives implemented this year to help Horizon Power customers with the economic impacts that COVID-19 has had on our regions.

These include the freezing of regulated household electricity prices, the $2,500 Small Business and Charity Tariff Offset and the $305.25 Energy Assistance Payment (EAP) ‘boost’ for eligible concession card holders who register for the EAP with Horizon Power by 30 September 2020.

For more information on the ways Horizon Power is helping our customers Keep Connected through COVID-19 visit our Keeping Connected page.



The WA Household Electricity Credit is a one-off $600 payment to all eligible residential customers that will appear as a credit on their first Horizon Power bill from 1 November 2020.

To be eligible you need to be a current Horizon Power customer on a valid residential electricity product on the 4th October 2020.

Eligible electricity products include:

  • A2 residential tariff
  • MyPower residential tariff
  • Prepayment customers

Business customers (including customers on the K2 tariff) are not eligible for the WA Household Electricity Credit. If you become a Horizon Power customer after the 4 October 2020 you will not be eligible for the WA Household Electricity Credit.

If you are on an eligible residential product on 4 October 2020, then the Household Electricity Credit will be applied to your first bill from 1 November 2020.

If you’re eligible to receive the credit, then it will be automatically applied to your Horizon Power account on the first bill from 1 November 2020.

No, the Household Electricity Credit can only be applied as an offset on your Horizon Power bill and cannot be transferred into a bank account.  

Households which are billed for their electricity use by other providers, such as residents of caravan parks, retirement villages, apartment buildings or communities supplied by local mining companies, will be eligible for an equivalent credit but this will not be administered by Horizon Power.

Households that were registered for the Energy Concession Extension Scheme on 4 October 2020 will receive the credit automatically.

Further information on the process for households not billed directly by Horizon Power to obtain the credit will be provided on the WA Government’s ‘COVID-19 coronavirus: Latest updates’ page over the coming weeks.