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My account

How do I know which tariff I am on?

Your electricity bill will tell you which tariff is currently applied to your account and the rates charged. If you think you are on the wrong tariff, please contact us on 1800 267 926 if you are a residential customer or 1800 737 036 if you are a business customer between 8 am and 5 pm weekdays.

Your local Horizon Power office will also be able to advise you of the tariff relevant to you. 

Let us know if you need any further assistance.

Fill in the form below or view our contact details to get in touch.

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Get in touch

Residential Account Enquiries:
1800 267 926
(8 am - 5 pm weekdays)

Business Account Enquiries:
1800 737 036
(8 am - 5 pm weekdays)

View all contact details