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What is Dial Before You Dig?

Electricity and other essential services are often provided through underground networks.

No matter the size of your project, whether it be landscaping in your backyard or heavy work such as directional boring or directional drilling, you should be aware of these assets and the risks they pose.

Dial Before You Dig is a free national community service aimed at preventing, danger damage and disruption to Australia’s complex pipe and cable networks. You can find out if there are underground assets where you want to work by submitting an application to Dial Before You Dig, either online at or by phoning 1100.

We will provide you with plans showing the location of any underground assets on receipt of your application to Dial Before You Dig. Make sure you study the plans you are provided with carefully before you start work.

Unfortunately, not all underground asset owners participate in Dial Before You Dig so it remains important to take care when excavating.

Visit the Be Aware of Electricity page for more safety tips.

Let us know if you need any further assistance.

Fill in the form below or view our contact details to get in touch.

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Get in touch

Residential Account Enquiries:
1800 267 926
(8 am - 5 pm weekdays)

Business Account Enquiries:
1800 737 036
(8 am - 5 pm weekdays)

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